(FREQUENTLY ASKED QUESTIONS)
wHAT IS HUENIVERSE?
HUEniverse is a music festival that is a collaboration of mixed genres locally and internationally.
wHEN AND WHERE?
HUEniverse will be held at The Filinvest City Events Grounds on September 28, 2019. Gates are open at 11AM
HOW MUCH IS THE TICKET?
Ticket prices are as follows: PLATINUM tickets at Php 2,999, GOLD tickets at Php 999 and GOLD Lite at Php399
For more information about the tickets, click here.
Who are the artists?
We have the following stars waiting for you — DJ Katsy Lee, Bita and the Botflies, Autotelic, The Ransom Collective, Agsunta. Almo$t, Spongecola, DJs Jennifer Lee, Ron Poe, Tom Taus and Borgeous. For more information about the artists, click here.
What should i bring?
Make sure you bring a VALID ID indicating your birth date (driver’s license, passport, voter's etc. — STRICTLY NO FAKE AND SCHOOL IDs) for your ticket confirmation. If tickets were purchased online, you have to show your receipt along with a VALID ID. For Platinum Ticket holders, once you claim your ticket/s, you will be given a wristband that MUST be worn at all times.
For the complete event guidelines, click here.
what will happen if i damaged or lost my wristband?
We will not be liable for the loss and/or damage of your wristbands. Any tampered and/or damaged wristbands will not be allowed for entry.
is re-entry allowed?
Re-entry is strictly not allowed. Wristbands must be worn at all times. Once removed or lost, you will be asked to leave the premises.
is there a refund policy?
Tickets are strictly non-refundable and non-transferable.
are medical services available on-site?
Yes, there will be medical teams (Red Cross) on site that will be ready for any medical concerns.
IS HUENIVERSE HANDICAPPED-ACCESSIBLE? (PWD CONCERNS)
There will be a designated area for the PWDs during the event. Persons with disability (PWD) must be accompanied by at least one (1) ticket-bearing companion.
WILL THERE BE SECURITY IN THE PREMISES?
Yes, there will be security personnel in the venue. We are tied-up with PDEA, PNP, SPD with K-9 units that will be roaming around the vicinity.
are outside food and drinks allowed?
Outside food and drinks are strictly not allowed in the event.
IS SMOKING ALLOWED?
Smoking is not prohibited. There will be a designated area for smoking.
IS THERE AN AGE LIMIT?
People below 16 are not allowed to enter the premises and to join the event. We are hoping for your understanding.
16 years old attendees must be accompanied by at least 1 ticket-bearing guardian.
What IF IT RAINS?
The show will only be cancelled if there is an occurrence of unavoidable casualty. However, for minor rain showers, the show must go on and for your protection, you can bring raincoats. Please note that umbrellas are strictly prohibited.
will THERE be CHARGING STATION?
We highly suggest that you bring your own Powerbanks for your own convenience.
WILL THERE BE A LOST AND FOUND FOR MISSING ITEMS?
We suggest for you to please be mindful of your own belongings. Any crew, staff, and/or organizers will not be held liable for any lost items. There is no guarantee that the confiscated items will be returned to their owners.